Share JULES & JENN's sustainable fashion with your friends and enjoy exclusive discounts for both you and your referrals. 🎁 ✅

<div dir="ltr" id="isPasted">Would you like to introduce our ethical and transparent fashion to your friends and family? Our referral program rewards your loyalty while giving your loved ones a head start.Program Benefits:<ul><li data-path-to-node="24,0,0">For you (the referrer): Receive up to &#x20AC;25 off for every successful referral.</li><li data-path-to-node="24,1,0">For your friend (the referral): A &#x20AC;15 discount is offered on their very first order.</li></ul>How to get started?To get your personalised referral code, check your rewards, or read the full terms and conditions, please visit our dedicated page.&#x1F449;&#xA0;<a target="_blank" rel="noopener noreferrer" href="https://julesjenn.com/en/pages/referral-program">Discover the JULES &amp; JENN Referral Program</a></div>

How does the referral program work?

Enjoy a 30% discount on the second item in your cart with the JULES & JENN Sustainable Combo offer, available all year round. ⏱️ ✅

<div dir="ltr" id="isPasted">The Sustainable Combo offer is our way of thanking you for choosing more responsible fashion. It allows you to complete your wardrobe while making savings.Offer Details:<ul><li data-path-to-node="25,0,0">Your benefit: A 30% discount applied to the second item in your cart (the lower-priced item).</li><li data-path-to-node="25,1,0">Availability: This offer is permanent and valid all year round on our website.</li></ul>How to benefit?The discount is generally applied automatically in your cart as soon as the second eligible item is added.To view the full terms and conditions, eligible items, and any exclusions, please visit our dedicated page:&#x1F449; <a target="_blank" rel="noopener noreferrer" href="https://julesjenn.com/en/pages/offre-duo">Learn more about the JULES &amp; JENN Sustainable Combo Offer</a></div>

How does the Sustainable Combo offer work?

Enjoy a 30% discount on JULES & JENN's last pieces and support the Mode Estime association for a more supportive and zero-waste fashion. 🔑 ✅

<div dir="ltr" id="isPasted">At JULES &amp; JENN, we fight against waste while supporting causes we care about through our &quot;Charity Last Chance&quot; initiative (Fins de s&#xE9;rie solidaires).A dual-impact initiative:<ul><li data-path-to-node="24,0,0">For you: Benefit from a 30% discount on our last remaining pieces (end-of-collection).</li><li data-path-to-node="24,1,0">For solidarity: For every item purchased from this selection, a donation is made to the Mode Estime association, which works for professional reintegration through sewing.</li></ul>This is your opportunity to treat yourself to a high-quality piece at the fairest price, while taking part in a meaningful social project.&#x1F449; <a target="_blank" rel="noopener noreferrer" href="https://julesjenn.com/en/pages/discontinued-for-a-cause">Discover JULES &amp; JENN Charity Last Chance</a></div>

What are "Charity Last Chance" items?

If your promotional code doesn't apply, please check its validity, eligibility requirements, and JULES & JENN's offer combinations. ✅ ✉️

If your code doesn&apos;t seem to work when confirming your cart, please check the following points:<ul><li data-path-to-node="22,0,0">Code spelling: Ensure there are no spaces before or after the code. Make sure to match upper and lower case letters correctly.</li><li data-path-to-node="22,1,0">Expiration date: Check that the code&apos;s validity period has not expired.</li><li data-path-to-node="22,2,0">Item eligibility: Some codes do not apply to items already on sale (Last Chance, Combo Offer) or to gift cards.</li><li data-path-to-node="22,3,0">Minimum order value: Certain benefits are only triggered once a specific purchase amount is reached.</li><li data-path-to-node="22,4,0">Combining offers: Our codes generally cannot be combined with other ongoing promotions.</li></ul>If the problem persists after these checks, please contact us and provide the code you are trying to use:&#x1F449; <a target="_blank" rel="noopener noreferrer" href="https://julesjenn.com/en/pages/nous-contacter">Contact us via form</a>&#x1F4E7;&#xA0;By email: <a href="mailto:bonjour@julesjenn.com">bonjour@julesjenn.com</a>

My code isn't working, what should I do?

Send us a message on-line or send us an e-mail to bonjour@julesjenn.com

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JULES & JENN

Enjoy exclusive offers, promo codes and special discounts at JULES & JENN. Discover all the conditions of our benefits for responsible fashion today.

Offers, Promo Codes and Discounts | JULES & JENN

Offers & Discounts

How to place an order on our website?

How does the pre-order work?

Where to try and buy our products?

Which payment methods are accepted?

Is online payment secure?

Can I pay in multiple installments?

Where to apply my promo code?

Do you offer gift cards?

How to follow our new releases and restocks?

Placing an order

How can I modify or cancel my order?

How can I track my order delivery?

Which carrier should I choose for delivery?

What are the delivery times and costs for France?

What are the delivery times and costs for Europe?

Delivery costs for Germany, Austria, Netherlands?

Delivery times and costs for Switzerland?

Shipping costs for the rest of Europe?

What are the Christmas delivery deadlines?

Delivery & Tracking

How to exchange an item?

How to return my product?

Are returns free of charge?

What does "100 days to try" mean?

What to do if my product has a defect?

What should I do if my package is damaged?

Returns & Refunds

How to choose the right size or fit?

Where are our products made?

Where does our leather come from?

Are the insoles removable?

Which models to choose for wide feet?

Do you offer specific shoe sizes?

Where can I read your customer reviews?

Products & Sizes

How should I care for my leather items?

Should I have protective soles added?

Where can I get my shoes repaired?

Care & Repair

What are our social commitments?

What are our environmental actions?

What does our transparency consist of?

What is the AGEC law?

What is the REP?

What does the Origine France Garantie label mean?

What does LWG leather certification mean?

Our Commitments

How do I subscribe to the newsletter?

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Newsletter Subscription

How to create a customer account?

Do I need an account to place an order?

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How do I access my customer account?

Are my personal details protected?

Customer Account

How do I contact your press department?

How do I contact the partnerships department?

Press & Partnerships