What to do if my product has a defect?Updated 5 hours ago

If, despite all the care we put into the quality of our manufacturing, your product has a defect, we are sincerely sorry.

To allow our team to provide you with a quick solution, please contact us directly:

• Via our contact form
• Or by email at [email protected]

In order to process your request as quickly as possible, please remember to include in your message:

• Your order number.
• Clear photos of the defect found on the product.

Upon receipt, our Customer Service will review your request and offer you the most suitable solution (repair, exchange, or refund).